If you have any questions, concerns, or require assistance with your Ex-display Marketplace experience, the platform's support team is here to help. You can get in touch with them in the following ways:
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Email Support: Reach out to the Ex-display Marketplace support team via email at support@ex-display.co.uk. We typically respond within 24-48 hours and are available to assist you with any questions or issues related to your seller account, listings, or the platform in general.
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Contact Us Page: Alternatively, you can visit the Ex-display Marketplace "Contact Us" page at https://ex-display.co.uk/contact to submit your inquiries or concerns. Fill out the required information and the support team will get back to you within 24-48 hours.
Ensuring a Safe and Trustworthy Marketplace
The Ex-display Marketplace is committed to maintaining a secure and positive environment for all users. To uphold this commitment, it is essential for sellers and buyers to report any issues or concerns they encounter while using the platform. By actively reporting issues, you contribute to a safe and trustworthy marketplace that benefits all users.
To report an issue, follow the steps below:
Identify the Issue: Determine the nature of the issue you have encountered. This could include listing violations, prohibited items, suspicious activity, technical problems, or any other concerns that may affect your experience on the platform.
Gather Relevant Information: Collect any relevant information or evidence related to the issue. This may include screenshots, links to listings, conversations with other users, or any other details that can help the support team understand and address the problem.
Contact the Support Team:
Get in touch with the Ex-display Marketplace support team to report the issue. You can reach them through the following methods:
- Email: Send an email to support@ex-display.co.uk, providing a clear description of the issue and attaching any relevant evidence or information.
- Contact Us Page: Visit the "Contact Us" page at https://ex-display.co.uk/contact and fill out the form, including a detailed description of the issue and any supporting information.
Await Response and Resolution:
Our support team will typically respond within 24-48 hours. We will investigate the issue and take appropriate action to resolve it, which may include removing listings, addressing technical problems, or involving legal authorities when necessary.
By reporting issues promptly and providing the necessary information, you help the Ex-display Marketplace maintain a secure and positive environment for all users. The platform appreciates your vigilance and cooperation in ensuring a successful and enjoyable experience for both buyers and sellers.
Product Takedown Notice - Copyright Infringement:
If you believe that a product listed on the Ex-display Marketplace infringes upon your copyright, please contact the support team immediately. Provide detailed information about the alleged infringement, including the specific product listing URL and evidence of your ownership or legal rights. The Ex-display Marketplace team will investigate the matter and, if necessary, remove the infringing content.
By providing responsive support and addressing concerns in a timely manner, the Ex-display Marketplace aims to ensure a positive and seamless experience for all users. Do not hesitate to reach out to the support team for assistance, as they are committed to helping you achieve success on the platform. If you have any questions, concerns, or require assistance with your Ex-display Marketplace experience, the platform's support team is here to help.